Shipment
All of our orders are shipped by FedEx and each is covered by the Elliott Gallery Insurance during transit.
For deliveries to The Netherlands and EU, the shipping time estimate is normally 2 - 3 working days.
Outside of the EU, the shipping time estimate is normally within 7 days.
Please note: these delivery estimates do not include time needed for the customs department of your country. This process may take up to 4 business days.
On occasion, a print may not be in stock and has to be ordered from the photographer. This can take up to an additional 10 days. If this is the case, you will be notified via email.
All prices are inclusive of sales tax.
Please contact us for further information.
Refund Policy
Buying Products from Elliott Gallery
1. Description of Products
a) The description and specification of products in the Website is only approximate and we reserve the right to make changes that do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
c) The colours depicted in artworks or books on this website may not be accurate, due to the nature of both computer operating system colour palettes and computer monitor displays.
2. Ordering
a) You may order products from the Website by submitting a completed order form through the Check out procedure. All products are subject to availability.
b) We will confirm acceptance of your order by email to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us. We reserve the right not to accept an order for any reason.
3. Price and Payment
a) The price of the products will be the price quoted in the Website at the time we accept your order.
b) The price will include any applicable sales tax, but not the cost of delivery. However, if the rate of sales tax changes between the date of your order and the date of delivery, we will adjust the sales tax you pay, unless you have already paid for the Products in full before the change in sales tax takes effect.
c) In addition to the price, you will have to pay our delivery charges as quoted in the Website at the time we accept your order. The amount of these charges varies according to the country of the delivery address you specify in your order.
d) Payment is taken by our preferred electronic payment provider, PayPal, at the time we accept your order. Refunds will generally be made by means of a credit to your electronic payment account.
4. Import duties
4.1 If you order Products from our site for delivery outside The Netherlands, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
4.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
5. Delivery
a) We will arrange for delivery of the products you order to the address which you specify in the Check-out procedure. We will endeavour to deliver the products by the delivery date or times stated on the Website. However, the time for delivery will not be essential to the contract between us.
b) If you do not collect the products, take delivery of the products or supply adequate delivery instructions, we may (but are not obliged to) place the products in storage until delivery can be effected and you will be responsible for any additional storage, insurance and delivery charges we incur. We also reserve the right at any time to cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any storage, insurance and delivery charges we incur.
c) You must inspect the products as soon as possible following delivery. Any claim for incorrect deliveries, shortages or damaged products must be notified to us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
6. Cancellation and Returns
6.1 If you are not satisfied with any goods you have bought online, or have changed your mind, you have the right to cancel your order for 14 days from the receipt of the goods. In order to cancel, you must notify us in writing by email, fax or post or by delivering the notice to the address given in 6.4, telling us that you wish to cancel the order and (should you wish to do so) your reasons for cancellation.
6.2 You must return the products to us in the condition in which they were received. You will be responsible for arranging the safe return to us of any unwanted products by recorded delivery to our address, the costs of which will also be borne by you unless you have cancelled the order because of the condition in which the products were received, in which case we will pay these costs.
6.3 If you cancel the order you will be entitled to a full refund, excluding delivery charges, within 30 days after you have notified us of the cancellation.
6.4 The return address is as follows.
Elliott Gallery
Tussen de Bogen 91
1013 JB Amsterdam
The Netherlands
7. Governing law
Your use of this website and any dispute arising out of such use of the website is subject to the laws of The Netherlands.